🔄 Returns Policy
At ByBebo , we want you to be 100% satisfied with your purchase. If your order isn't to your liking, you can easily return it.
📅 Reflection time
- You have 14 days after receiving your order to register a return.
- After registration you have another 14 days to return the product.
✅ Conditions for returns
- The product must be unused and in original condition/packaging.
- For hygienic reasons , snacks, cat food or other food items cannot be returned once the packaging has been opened.
- Cat litter or other hygiene products can only be returned unopened.
- Personalized or custom-made products are excluded from returns .
🚚 Return shipping costs
- Return costs are at your own expense, unless it is a mistake on our part (for example, wrong or damaged item).
- In that case we will of course reimburse the return costs.
💰 Refund
- Once we have received and inspected the return, you will receive your purchase amount back within 5-7 working days via the same payment method.
- Any shipping costs paid on the original order will only be refunded for a full return, not for a partial return.
📦 How do you return a product?
- Please register your return by email to: Info@bybebo.nl , stating your order number.
- Pack the item securely (preferably in the original packaging).
- Please send the package to the return address provided by us.
- Always keep your proof of postage until your return has been fully processed.